Exchange & Returns

When will I get my refund?

We aim to process a refund within 3 days of receiving your parcel and send you an email to let you know we have received and processed it. After you have received the email, please wait another 5 working days for the refund to be credited to your account. The amount of time this takes will depend on which bank or card issuer you have. 

When will I get my refund?

We aim to process a refund within 3 days of receiving your parcel and send you an email to let you know we have received and processed it. After you have received the email, please wait another 5 working days for the refund to be credited to your account. The amount of time this takes will depend on which bank or card issuer you have.