Policies, Terms & Conditions

Terms of use

DATE:

These Terms of Use

These terms of Use constitute a legal agreement between You and One Telekom FZCO presenting the terms that govern the use of our services.

By using this application, you agree to accept all terms and conditions stated here. You must not use this application if you disagree with any of these Terms of Use.

Account

To access and use the Services, you must register an Account by providing your name, surname, a valid e-mail address, telephone number, password and any other information indicated as required.

If the fields are not marked as mandatory, you can choose whether to provide information or not.

To make sure that your information is accurate and that the account is not being used by robots, we require that you verify your phone number via text message. You'll receive a identification number to enter and verify your Account. After verification is completed the Account has to be approved by our manager. The e-mail with Account approval will be sent to your e-mail address. The manager may reject your Account registration or cancel an existing Account, for any reason at their sole discretion.

To use the application, you must be older than 18 years old.

You agree that we will use your e-mail address indicated during Account registration as a method of communication with you.

You are responsible for keeping your password secure. We will not be liable for any loss or damage caused by the password disclosure to third parties.

Breach of any terms of this Terms of Use may result in immediate Account termination.

You agree not to provide any misleading or false information which may have a negative impact on us.

You can delete your Account at any time by contacting your manager via the application. We shall not be held liable for any damages or other claims arising from Account deletion. If, by our own discretion, we deem you have violated these Terms of Use or any other documents (policies) of our company we can revoke your access to the Account at any time.

Functionality

On the Home page of the application, you can find a list of products offered by us with detailed description. You may search for any product by using search and filters if necessary. You may also find available Special offers. We reserve the right to change Special offers at any time. Please consider that the quantity of goods under special price is limited.

After a product selection it appears in the Cart. Initially, the selected product appears on the Offer page with the status “waiting”. At this stage you`re allowed to launch the bidding. You can propose a lower price of the product and wait for a response. If we accept the offer on the price reduction, the product`s status changes to “accepted”. If we reject your offer, the product`s status changes to “offer”. Special price product can also be subject to bidding, however only the quantity of the products is changeable. You`re not allowed to bid on the price.

If the products are out of stock the product`s status changes to “pre-order”.

When the product is placed to Order page, you have 15 minutes to either proceed with checkout or the reservation will be automatically canceled with consequent changes in availability.

At the Checkout page, follow the instructions to complete the order. After placing the order, you will receive an e-mail with payment details. After the receipt of payment ordered products will be dispatched to the address given by you at Checkout page. The placement of order does not guarantee acceptance of order. We reserve the right to cancel orders at any time at our sole discretion.

You may find your order history and description of every order on the Profile page. All invoices will appear on the Invoice page and contain the invoice number and the total cost of purchased products. Invoices are available for download in pdf format.

For your convenience we have introduced a loyalty system meaning that you could enjoy benefits prepared by us depending on the total cost of purchase during the month. The higher the total amount of purchase per month, the better the benefits you receive.

You can manage personal information on the Settings page, in particular: you can change full name, delivery address, country, language and reset password.

Any questions arising due to your order could be addressed to your personal manager.

Your personal manager`s contact information could be found on the Settings page.

Limitation of liability

You understand that we do not manufacture, inspect or store any products available on the application. All products placed on the application are produced by independent sellers. For this reason, we do not make any warranties about their quantity, quality, legality etc. We do not warrant that product description, its pictures etc. are accurate. If the product description does not correspond to the actually received product or received not in the correct ordered quantity – please contact your manager who will make best effort to assist you with these points. Any claims shall be addressed to the independent sellers. You agree to defend, indemnify and hold harmless us, our officers, directors, employees, agents from and against any and all damages, costs, liabilities, losses and expenses arising from or in connection with the products sold via the application and services provided by us.

Intellectual Property Rights

We hold all intellectual property rights with respect to the application. The application is protected by copyright worldwide.

We hereby grant permission to download a copy of the application for personal use. We grant a license to use the application, but we do not grant any rights to modify, copy, decompile, remove any elements, transfer the rights to third parties and use the application for any commercial purposes.

The license is to be terminated immediately by us if you, at our discretion, violate any terms of this Terms of Use.

Dispute settlement

Terms of Use shall be governed by laws of___________. Any dispute arising from or in connection with services provide by us shall be settled by _______________.

Changes

We may update Terms of Use from time to time in order to reflect changes to our practices. If the changes are of an essential nature, we will inform you about that by posting a new version on the Terms or by e-mail notification. All changes are effective upon posting a new version on the website. If you continue use of services, you accept the updated version on the Terms.

If you have any questions, please contact us support@onetelekom.com.

Terms of use

DATE:

These Terms of Use

These terms of Use constitute a legal agreement between You and One Telekom FZCO presenting the terms that govern the use of our services.

By using this application, you agree to accept all terms and conditions stated here. You must not use this application if you disagree with any of these Terms of Use.

Account

To access and use the Services, you must register an Account by providing your name, surname, a valid e-mail address, telephone number, password and any other information indicated as required.

If the fields are not marked as mandatory, you can choose whether to provide information or not.

To make sure that your information is accurate and that the account is not being used by robots, we require that you verify your phone number via text message. You'll receive a identification number to enter and verify your Account. After verification is completed the Account has to be approved by our manager. The e-mail with Account approval will be sent to your e-mail address. The manager may reject your Account registration or cancel an existing Account, for any reason at their sole discretion.

To use the application, you must be older than 18 years old.

You agree that we will use your e-mail address indicated during Account registration as a method of communication with you.

You are responsible for keeping your password secure. We will not be liable for any loss or damage caused by the password disclosure to third parties.

Breach of any terms of this Terms of Use may result in immediate Account termination.

You agree not to provide any misleading or false information which may have a negative impact on us.

You can delete your Account at any time by contacting your manager via the application. We shall not be held liable for any damages or other claims arising from Account deletion. If, by our own discretion, we deem you have violated these Terms of Use or any other documents (policies) of our company we can revoke your access to the Account at any time.

Functionality

On the Home page of the application, you can find a list of products offered by us with detailed description. You may search for any product by using search and filters if necessary. You may also find available Special offers. We reserve the right to change Special offers at any time. Please consider that the quantity of goods under special price is limited.

After a product selection it appears in the Cart. Initially, the selected product appears on the Offer page with the status “waiting”. At this stage you`re allowed to launch the bidding. You can propose a lower price of the product and wait for a response. If we accept the offer on the price reduction, the product`s status changes to “accepted”. If we reject your offer, the product`s status changes to “offer”. Special price product can also be subject to bidding, however only the quantity of the products is changeable. You`re not allowed to bid on the price.

If the products are out of stock the product`s status changes to “pre-order”.

When the product is placed to Order page, you have 15 minutes to either proceed with checkout or the reservation will be automatically canceled with consequent changes in availability.

At the Checkout page, follow the instructions to complete the order. After placing the order, you will receive an e-mail with payment details. After the receipt of payment ordered products will be dispatched to the address given by you at Checkout page. The placement of order does not guarantee acceptance of order. We reserve the right to cancel orders at any time at our sole discretion.

You may find your order history and description of every order on the Profile page. All invoices will appear on the Invoice page and contain the invoice number and the total cost of purchased products. Invoices are available for download in pdf format.

For your convenience we have introduced a loyalty system meaning that you could enjoy benefits prepared by us depending on the total cost of purchase during the month. The higher the total amount of purchase per month, the better the benefits you receive.

You can manage personal information on the Settings page, in particular: you can change full name, delivery address, country, language and reset password.

Any questions arising due to your order could be addressed to your personal manager.

Your personal manager`s contact information could be found on the Settings page.

Limitation of liability

You understand that we do not manufacture, inspect or store any products available on the application. All products placed on the application are produced by independent sellers. For this reason, we do not make any warranties about their quantity, quality, legality etc. We do not warrant that product description, its pictures etc. are accurate. If the product description does not correspond to the actually received product or received not in the correct ordered quantity – please contact your manager who will make best effort to assist you with these points. Any claims shall be addressed to the independent sellers. You agree to defend, indemnify and hold harmless us, our officers, directors, employees, agents from and against any and all damages, costs, liabilities, losses and expenses arising from or in connection with the products sold via the application and services provided by us.

Intellectual Property Rights

We hold all intellectual property rights with respect to the application. The application is protected by copyright worldwide.

We hereby grant permission to download a copy of the application for personal use. We grant a license to use the application, but we do not grant any rights to modify, copy, decompile, remove any elements, transfer the rights to third parties and use the application for any commercial purposes.

The license is to be terminated immediately by us if you, at our discretion, violate any terms of this Terms of Use.

Dispute settlement

Terms of Use shall be governed by laws of___________. Any dispute arising from or in connection with services provide by us shall be settled by _______________.

Changes

We may update Terms of Use from time to time in order to reflect changes to our practices. If the changes are of an essential nature, we will inform you about that by posting a new version on the Terms or by e-mail notification. All changes are effective upon posting a new version on the website. If you continue use of services, you accept the updated version on the Terms.

If you have any questions, please contact us support@onetelekom.com.